Enabling Automatic User Provisioning
NAVIGATION My Account > Account Settings > KaseyaOne > Enable Automatic User Provisioning
After KaseyaOne Unified Login is enabled for the myITprocess account, you can opt for your users in KaseyaOne who are granted access to myITprocess to have their myITprocess account automatically created when they log in for the first time. This feature is known as Just-In-Time (JIT) provisioning.
NOTE The user accounts that existed in myITprocess before this feature is enabled are not affected after it has been enabled.
Role mappings
With Automatic User Provisioning enabled, the new users created in myITprocess are automatically assigned roles based on their existing roles in KaseyaOne:
| KaseyaOne | myITprocess |
|---|---|
| Master | IT Provider Admin |
| Billing | vCIO |
| User | vCIO |
Prerequisites
- You must have login credentials for myITprocess and KaseyaOne. If you do not have them, contact your administrator.
- Two-factor authentication must be configured for both myITprocess and KaseyaOne.
- You must use the same email address for your myITprocess and KaseyaOne accounts.
- The Enable Log In with KaseyaOne toggle must be turned on in myITprocess. Refer to Enabling Log In with KaseyaOne in Setting up KaseyaOne Unified Login.
Enabling Automatic User Provisioning
Complete the following steps to enable Automatic User Provisioning in myITprocess:
- In the upper-right corner of the header, click your username (My Account) and select Account Settings.
- Click the KaseyaOne tab on the Account Settings page.
- Turn on the Enable Automatic User Provisioning toggle.
